Essentials for Effective Customer Care – 10th & 11th July 2018

Malta University Consulting Ltd is offering a six hours course on Essentials for Effective Customer Care.    Scheduled for July 2018 this two sessions course is intended for people working or inspiring to work in a customer care related environment.

By the end of the two sessions, participants will be in a much better position to understand who the customer is, his needs and expectations.    Participants  will also grasp effective communication skills and good industry practice.

The sessions will take place at the University Residence, Robert Mifsud Bonnici Street, Lija.

Course Information Sheet

Registration Form

Payment on-line 

Further information may be obtained from Malta University Consulting Ltd on 21240746;  email:   maria.bugeja@muhc.com.mt.

 

 

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